PRIVACY NOTICE /
PERSONAL DATA
PROTECTION NOTICE
GAO KE INDUSTRIAL SDN.BHD.
Last Updated:2026/05/28
GAO KE INDUSTRIAL SDN. BHD. [202401043295 (1589141-P)] respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia.
This Privacy Notice explains how we collect, use, disclose, store and protect your personal data when you visit our website, contact us, submit an enquiry, subscribe to our updates, communicate with us through WhatsApp, email or phone, or purchase/enquire about our coating machinery, equipment, technical support and related services.
For the purpose of this Privacy Notice, “we”, “us” or “our” refers to GAO KE INDUSTRIAL SDN. BHD., and “you” or “your” refers to visitors, customers, potential customers, suppliers, business partners or any person who provides personal data to us.
1.Personal Data We Collect
We may collect and process the following personal data:
• Name
• Company name
• Job title or department
• Email address
• Phone number or WhatsApp number
• Business address or delivery address
• Enquiry details, message content and project requirements
• Product interests, quotation requests and purchase-related information
• Payment, invoice or transaction-related details, where applicable
• Website usage information, such as IP address, browser type, device information, cookies and pages visited
• Any other information that you voluntarily provide to us
We may collect your personal data when you:
• Submit a contact or enquiry form on our website
• Subscribe to our website updates or newsletter
• Contact us by phone, WhatsApp, email or social media
• Request a quotation, product information, technical consultation or after-sales support
• Purchase or enquire about our coating machines, accessories or services
• Visit or interact with our website
2. Purpose of Processing Personal Data
We may use your personal data for the following purposes:
• To respond to your enquiries, requests or messages
• To provide product information, quotation, consultation and customer support
• To process orders, invoices, payments, delivery, installation and after-sales services
• To arrange technical support, product proofing, facility planning, training, maintenance or warranty-related matters
• To communicate with you regarding our products, services, updates or business matters
• To improve our website, services, customer experience and marketing activities
• To maintain business records, internal administration and customer relationship management
• To comply with legal, regulatory, tax, accounting or administrative requirements
• To prevent fraud, misuse of our website or unauthorised activities
• To conduct customer satisfaction follow-ups, where applicable
We will only process your personal data for lawful and necessary business purposes.
3. Disclosure of Personal Data
4. Cookies and Website Tracking
8. Transfer of Personal Data Outside Malaysia
9. Your Rights
10. Consequences of Not Providing Personal Data
11. Contact Information
12. Updates to This Privacy Notice
3. Disclosure of Personal Data
We may disclose your personal data to the following parties where necessary:
• Our directors, employees, representatives or authorised personnel
• Service providers, contractors, logistics providers, IT vendors, website hosting providers or payment-related service providers
• Business partners, agents, distributors or technical support providers involved in fulfilling your request
• Professional advisers such as auditors, accountants, lawyers or consultants
• Government authorities, regulators, enforcement agencies or courts where required by law
• Any party necessary for the protection of our legal rights, business interests or safety
We will not sell your personal data to third parties.
4. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve website performance, analyse traffic and enhance user experience. You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. Marketing Communications
We may send you product updates, company news, promotional materials or service-related information if you have provided your contact details or subscribed to our updates. You may opt out from marketing communications at any time by contacting us or using the unsubscribe option, where available.
6. Security of Personal Data
We will take reasonable steps to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. You are responsible for ensuring that any personal data you provide to us is accurate and complete.
7. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfil the purposes stated in this Privacy Notice, to comply with legal, tax, accounting or regulatory requirements, or to resolve disputes and enforce our agreements. When your personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise i
8. Transfer of Personal Data Outside Malaysia
Where necessary, your personal data may be transferred to, stored or processed outside Malaysia, including where our service providers, technical partners or cloud systems are located outside Malaysia. We will take reasonable steps to ensure that your personal data remains protected in accordance with applicable personal data protection requirements.
9. Your Rights
Subject to applicable laws, you may request to:
• Access your personal data held by us
• Correct or update your personal data
• Withdraw your consent to certain processing activities
• Request information about how your personal data is used
• Limit or object to certain types of processing, where applicable
To make a request, please contact us using the contact details below.
10. Consequences of Not Providing Personal Data
If you do not provide the required personal data, we may not be able to:
• Respond to your enquiry
• Provide quotation or product information
• Process your order or service request
• Arrange delivery, installation, training, warranty or after-sales support
• Communicate with you regarding our products or services
11. Contact Information
If you have any questions about this Privacy Notice or wish to access, correct or withdraw consent for the processing of your personal data, please contact us:
GAO KE INDUSTRIAL SDN. BHD.
Company Registration No.: [202401043295 (1589141-P)]
Address: 6-G, Jalan Makyong 5D/KU5, Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia
Email: gaoke.ind@gmail.com
Phone / WhatsApp: +6012-3685188 / +6013-9583988
12. Updates to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with the updated effective date.
By continuing to use our website or communicate with us, you acknowledge that you have read and understood this Privacy Notice.
Effective Date: 25 May 2025
Last Updated: 25 May 2025